🔒 PRIVACY POLICY · PERSONAL DATA PROTECTION
Splv2 takes every member's privacy seriously. This document explains in detail how we collect, use, store and protect your personal data – with full transparency and in accordance with the latest data protection standards applicable in Malaysia.
The six core pillars of splv2's privacy protection – a framework that keeps your personal data safe and secure at all times.
Every bit of data transmitted between your device and splv2's servers is protected by 256-bit SSL encryption – the same security standard used by Malaysia's leading banks. No one between you and splv2 can view your sensitive information.
Splv2 has never and will never sell, rent or trade members' personal data to any third party for commercial purposes. Your data is not our product – it is a trust we hold with full responsibility and integrity.
You have the full right to access, correct, transfer, and request the deletion of your personal data at splv2. All data-related requests will be processed within 14 business days through the designated channels.
All splv2 member data is stored on servers protected by stringent physical and digital access controls. Our databases are fully encrypted and regularly audited by independent security parties to ensure there are no exploitable vulnerabilities.
In the event of a data security breach affecting your personal information, splv2 is committed to notifying you within 72 hours of the incident being detected – in line with international best practices in data protection.
Splv2's Privacy Policy is designed to comply fully with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all data processing is carried out lawfully, fairly and transparently in accordance with the principles set out in Malaysian legislation.
A concise overview of your personal data's journey – from collection to protection.
Every stage of this data lifecycle is protected by layered security protocols, regularly audited by splv2.
Splv2 is an online entertainment platform operating in Malaysia, committed to protecting the privacy of every individual who interacts with our platform. This Privacy Policy outlines splv2's personal data processing practices, including the types of data we collect, the purposes for which it is collected, how it is stored and protected, and the rights you hold over your own personal data.
This Privacy Policy applies to all individuals who use or access the splv2 platform in any capacity — whether as a registered member, website visitor, or any party interacting with splv2's services. By using the splv2 platform, you acknowledge that you have read and understood this Privacy Policy and agree to the data processing practices described herein.
Splv2 firmly upholds the principle that your personal data belongs to you – we merely borrow it for legitimate and limited purposes. We never collect more data than is genuinely necessary, and we never use it for any purpose beyond what is stated in this document.
Splv2 collects your personal data through several different channels – account registration, platform usage, financial transactions, communications with our support team, and interactions with our platform's features. The following are the categories of data that splv2 may collect:
Personal Identification Data:
Contact Data:
Financial Data:
Platform Usage Data:
Splv2 uses the personal data collected solely for legitimate and necessary purposes in the operation of our platform. The following are the specific purposes for which splv2 members' personal data is used:
Third-party advertising, sale to external marketers, profiling for non-service purposes, or any other purpose not stated in this Privacy Policy.
Splv2 does not share, sell, rent or disclose members' personal data to third parties for their own commercial purposes. However, in the course of operating the platform, there are limited situations where splv2 may need to share your personal data with certain parties:
In all data-sharing scenarios described above, splv2 ensures that only the minimum data necessary for that specific purpose is shared – the "minimum necessary" principle is strictly upheld in every situation.
Splv2 continually invests in security infrastructure and procedures to ensure that members' personal data is always protected against unauthorised access, alteration, disclosure or unlawful destruction.
All communications between your browser and splv2's servers are protected by 256-bit SSL/TLS encryption. This means that even if someone were to intercept your network traffic, they would be unable to read or interpret any information transmitted.
All sensitive data stored in splv2's databases – including passwords, financial information, and identity verification documents – is encrypted using robust AES-256 encryption before being stored.
Access to members' personal data within the splv2 organisation is restricted to personnel who genuinely require it to perform their duties. All access is logged and regularly audited by the internal security team.
Splv2 conducts regular penetration testing and independent third-party security audits to identify and address any vulnerabilities before they can be exploited by malicious parties.
Splv2's AI-powered threat detection system monitors platform activity in real time to identify suspicious patterns – including unauthorised login attempts, fraudulent activity, and potential cyber attacks.
While splv2 invests heavily in platform security, the safety of your account also depends on your own actions. Use a strong, unique password, enable two-factor authentication (2FA), and never share your login credentials with anyone.
Splv2 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. The following are the types of cookies used by splv2:
You can manage your cookie settings in your web browser. Please note, however, that disabling essential cookies may impair the core functionality of the splv2 platform. For more information on how to manage cookies in your web browser, please refer to the help documentation for the browser you are using.
As a splv2 member whose personal data is processed by our platform, you hold the following rights guaranteed under Malaysia's Personal Data Protection Act 2010 (PDPA) and splv2's Privacy Policy:
| Privacy Rights | Description | How to Submit a Request |
|---|---|---|
| Right of Access | You have the right to request a copy of the personal data we hold about you | Email / Live Chat |
| Right to Rectification | You have the right to request correction of inaccurate or incomplete data | Account Settings |
| Right to Erasure | You have the right to request deletion of your personal data under certain circumstances | Official Email |
| Right to Restriction | You have the right to request a restriction on the processing of your data under certain circumstances | Official Email |
| Data Portability Right | You have the right to receive your data in a machine-readable format | Official Email |
| Right to Object | You have the right to object to the processing of your data for specific purposes | Official Email |
All requests relating to your privacy rights may be submitted via email to [email protected] with the subject line "Privacy Rights Request – [Your Name]". splv2 will process your request within 14 business days. For more complex cases, processing may take up to 30 days, and you will be kept informed of the progress of your request.
Splv2 retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy, or for as long as required by Malaysian law. splv2's data retention policy is as follows:
Once the stipulated retention period has expired, your personal data will be permanently deleted or securely anonymised so that it can no longer be linked to your identity.
Splv2 takes the protection of children and minors extremely seriously. The splv2 platform is STRICTLY for individuals aged 18 and above only. splv2 does not knowingly collect, store, or process personal data of individuals under the age of 18.
Should splv2 discover or suspect that personal data of a minor has been collected without valid consent, we will take immediate action to delete that data and close the associated account. Parents or guardians who discover that their child has registered at splv2 without permission are asked to contact our support team immediately at [email protected].
Splv2 employs multiple mechanisms to ensure that only adults can access the platform – including Malaysian phone number verification, IP address checks, and a KYC process requiring valid identity documents. We also encourage parents to use parental control software on devices shared with children.
Splv2 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, evolving Malaysian legal requirements, or in response to new technological developments that affect the way we handle personal data.
When material amendments are made to this Privacy Policy, splv2 will:
It is your responsibility to review this Privacy Policy page periodically. The latest version of the splv2 Privacy Policy is always available at splv2.my/privacy-policy. Your continued use of the platform after any amendments take effect constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns or complaints regarding this Privacy Policy or the way splv2 handles your personal data, please contact us through the following channels:
Splv2 is committed to responding to all privacy-related enquiries within 3 business days. For formal complaints regarding a breach of Malaysia's PDPA, you also have the right to lodge a complaint with the relevant Malaysian Personal Data Protection Department.
When you sign up on any online platform, including splv2, you are entrusting it with some of your personal information. This is a trust splv2 does not take lightly. We understand that in today's digital age, personal data is incredibly valuable – and your decision to share your information with splv2 is something we honour wholeheartedly. That is why we invest heavily in security infrastructure, rigorous privacy procedures, and full transparency about how we handle your data.
One of the most common questions we receive from new splv2 members is: "Is my financial information safe when I deposit or withdraw?" The short answer is yes – and this is not just an empty assurance. When you make a deposit using Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX, the transaction is fully encrypted by 256-bit SSL/TLS protocols. This means your e-wallet account number or banking details never travel across the internet in a form readable by anyone outside of the legitimate payment systems. This security standard is the same one used by Malaysia's largest banking institutions – not something splv2 invented, but a proven global industry standard.
Another matter that splv2 members sometimes ask about is identity verification, or the KYC process. We understand that being asked to submit a copy of your MyKad or a selfie with your identification document can feel a little uncomfortable at first. But here's what you need to know: the KYC process at splv2 is not an arbitrary requirement we've imposed to inconvenience you – it is a legal obligation that exists to protect you and all other splv2 members. KYC ensures that no one can open an account using your identity without your consent, and it also protects the platform from being used for illegal activities such as money laundering. At splv2, your KYC documents are stored with the strongest encryption available and can only be accessed by personnel with a legitimate need to do so.
When it comes to cookies, splv2 believes transparency is everything. The cookies we use exist solely to keep the platform running smoothly for you – not to monitor your internet activity outside of splv2, not to build an advertising profile about you, and not to be sold to marketing companies. Our essential cookies keep your login session secure and protected from unauthorised hijacking. Our performance cookies alert the splv2 technical team to any parts of the platform that are running slowly or experiencing issues, so they can be fixed promptly. All of this is geared towards improving your experience as a splv2 member – no hidden agenda.
Splv2's Privacy Policy also encompasses our commitment to compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). The PDPA is Malaysian legislation governing the processing of personal data in commercial transactions. It grants individuals the right to know how their data is being used, to correct inaccurate information, and to withdraw consent to certain data processing activities. splv2 takes its obligations under the PDPA seriously and has ensured that all our processes and systems comply with the provisions of the Act. If you believe that your privacy rights under the PDPA have been breached by splv2, you have the right to lodge a complaint with the relevant authorities, and we will cooperate fully with any investigation carried out.
Finally, splv2 wishes to affirm that privacy is not merely another terms page that a website needs to have. For us, it is a reflection of the core values we hold – integrity, transparency and accountability to our member community. More than 250,000 active splv2 members entrust us with their personal data, and this trust is something we do not take lightly. Every decision we make about data management – from the selection of cloud service providers to our security incident response procedures – is made with one overriding goal: to protect splv2 members and their personal data to the best of our ability. If at any point you have concerns about your privacy at splv2, do not hesitate to reach out to us – we are here to help and we genuinely value your feedback.
Answers to the most frequently asked questions by Malaysian members regarding privacy and data security at splv2.
Splv2 is committed to protecting every member's privacy through 256-bit SSL encryption, Malaysia PDPA compliance, and a strict no data-sharing policy. Your personal data is used solely for account management and payment processing – it is never sold or shared for any third-party commercial purpose. For enquiries, visit Frequently Asked Questions us, read the Terms & Conditions in full, or contact us at [email protected].
Now that you know how splv2 protects your privacy, register for free today and enjoy a welcome bonus of up to RM 500 – a safe, fair platform trusted by 250,000+ members across Malaysia.
⚠️ For users aged 18 and above only. Play responsibly. Learn more.